Something Worth Reading: Talent Retention and CASE’s “Hire Learning”

I know that talent management is a critical component of development success. This article  from CASE Currents highlights just why. Written by Peter Hayashida (VC for Advancement at UC Riverside) this essay describes the great challenge of turnover in the development field.  Hayashida makes many good points, including:

That leads me to an important point about retention, pay, and performance. In their book,First, Break All the Rules, authors Marcus Buckingham and Curt Coffman argue that people don’t leave jobs; they leave managers. Specifically, they leave managers who don’t properly manage employee performance. Poor performers drag entire organizations down and make high achievers vulnerable to the lure of greener pastures. In development, we tend to promote people with strong technical abilities as fundraisers into managerial jobs but give them little training on the skills required to be successful leaders.

We’ve talked about  the gap between technical and managerial skills, and the challenges of finding good managers, and the difficulty of recruitment before. Peter Hayashida hits one key issue on the head here: effective management is one of the best tools we have to attract and keep valuable talent. In a market where fundraisers are being called about job opportunities multiple times a month, having managers who engage their employees, inspire good performance, and build rapport is going to make the difference in whether your fundraisers stay or go.

 

In about a month Bentz Whaley Flessner will be releasing the report of its findings from a national survey of frontline fundraisers and what drives their behavior and job engagement. Early glances at this data have consistently pointed to two things: weak management is the top reason listed by those with low job satisfaction, and leadership training is the top topic area where fundraisers want more professional development. We should be able to address both these areas by focusing on building up what it means to effectively manage fundraisers and development teams.

 

The article also features perspectives of three other experts on diversity, job hopping, and talent management investment. It is definitely worth a read.

Advertisements

4 thoughts on “Something Worth Reading: Talent Retention and CASE’s “Hire Learning”

  1. Pingback: When is turnover healthy? Four instances where “losing” frontline talent isn’t such a bad thing | Targeting Fundraising Talent

  2. Pingback: Something Worth Reading: 3 Ways to Engage Employees Without Spending a Dime | Targeting Fundraising Talent

  3. Pingback: When is turnover healthy? Four instances where “losing” frontline talent isn’t such a bad thing - Bentz Whaley Flessner

  4. Pingback: The Authentic Fundraiser | Targeting Fundraising Talent

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s